b'Patient Rights and BIOPLUS SPECIALTY PHARMACY PATIENT GUIDEBOOKResponsibilities: You Have a Voice in Your Care. Your Rights as a PatientAs a patient of BioPlus Specialty Pharmacy, a Carelon Company, and its family of pharmacies, you have the right to:1.Be fully informed at the time of admission or before the start of treatment of your rights andresponsibilities.2. Know which products the company will provide and any limitations on those offerings.3.Receive considerate and respectful care regardless of age, race, color, sex, national origin, or whether ornot an Advanced Directive has been executed. This applies to you and your property.4. Know about the philosophy, characteristics, scope, and limitations of the Patient Management Program.5. Decline participation in or disenroll from the Patient Management Program.6. Identify the staff member of the program and their job title, and to speak with a supervisor of the staffmember if requested.7. Receive information about the Patient Management Program and up to date information about yourcondition, treatment, alternative treatments, and care plan.8. Be free from verbal, physical, sexual, and psychological abuse, to have yourelf and your propertytreated fairly and with dignity.9. Review your medical insurance before you begin therapy. You have the right to review and receive anexplanation of your bill, including the expected sources of payment. As with other healthcare services,you may be responsible for certain charges related to your therapy. You have the right andresponsibility to discuss your need for a special payment plan with members of the companysReimbursement Department. If you are referred to an organization, you have the right to be informedof any financial benefit.10.To choose your healthcare providers and receive appropriate care without discrimination and inaccordance with physicians orders.11.Review your medical records, at any reasonable time, with the permission of your doctor.12.Receive administrative information regarding changes in or termination of the Patient ManagementProgram.13.Participate in developing your plan of care and discharge plan; to be informed of all services the agency provides; when and how services will be provided, and the nameand function of any person and affiliated agency providing care and services. YOUR RIGHTS1414 The BioPlus Family of Pharmacies'